Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name, email address, and phone number
  • Company information and business details
  • Payment and billing information
  • Professional credentials (MC numbers, DOT numbers, etc.)

Usage Information

  • Platform usage data and analytics
  • Device information and IP addresses
  • Location data for shipment tracking
  • Communication records and support interactions

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We may share your information in the following circumstances:

  • With other users as necessary to facilitate transactions
  • With service providers who perform services on our behalf
  • For legal reasons or to protect our rights
  • In connection with a merger, acquisition, or sale of assets
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

FLEET X DIRECT INC.
1881 Steeles Avenue West, Suite 203
North York, ON M3H5Y4
Email: [email protected]
Phone: +1 (365) 656 0756